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DIGITAL DEPOT

VENTRA APP GETS

MAJOR UPGRADE

Trip planning, user-friendly design highlight changes

A major new upgrade to will impress existing Ventra users and also create
new ones.”
the Ventra app was just We tried to make the transition to the upgraded
released, making the app as smooth and painless as possible. Here’s
safe and convenient how it works:
app an even better • If you have automatic app updates
choice for buying enabled on your device, the Ventra
app already should have automati-
and displaying cally updated on your phone. You’ll
Metra tickets. know your Ventra app has been
updated if the Ventra icon on
The upgrade has a simplified your device has changed from
user interface and dashboard white to blue.
for train or bus tracking and • If you don’t have auto updates
account management. For enabled, you’ll have to down-
Metra customers, the other load the new version from the
highlights include:
App Store or Google Play.
• You can easily summon Once you have the new (blue
your Metra pass from the icon) version on your phone,
main screen.
log in with your existing Ventra
• If you need a new pass or ticket, you username and password to view
can quickly choose to reorder based your transit value and passes
on your most recent purchases. and retrieve your Metra mobile
tickets. (If you forgot either your
• And if you upgrade to a new device, you can
move your tickets to the new device yourself, username or password, you
without going through Ventra customer service. can go to the Ventra website,
ventrachicago.com, to retrieve
• The new app also gives you quick access to an inte- either of them.) Then click
grated trip planning tool to help you find your way “Tickets” and select “Move
across the Chicago area on Metra, the CTA or Pace. tickets from another device”
and your existing tickets will
“More than half of Metra customers are already using
the Ventra app to pay their fares, which shows how automatically download to
convenient and useful it already is,” said Metra CEO/ your phone.
Executive Director Jim Derwinski. “Now we’ve made it For more information, go to
even more convenient and useful. We think this upgrade metrarail.com/ventra.

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10/23/20 3:58 PM
MyMetraNewsletter-Nov2020-KYLNr6-single.indd 7
MyMetraNewsletter-Nov2020-KYLNr6-single.indd 7 10/23/20 3:58 PM