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riding metra

Elimination of Ticket-by-Internet program
First Published - 04/27/2018 - 10:24AM

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses. Please see alternate purchasing options here.

Last Updated - 05/14/2018 - 3:06PM

Bikes on Trains

Bikes are permitted on weekday trains arriving in Chicago before 6:31 a.m. and after 9:30 a.m., departing Chicago before 3 p.m. and after 7 p.m., and on all weekend trains. The Ventra mobile app and printed schedules indicate which trains allow bikes.

Standard sized bikes can be accommodated in the ADA-accessible area of railcars. Up to five bikes are allowed per accessible diesel rail car and two bikes per accessible Metra Electric car. An ADA symbol on the outside of the railcars indicates accessibility.  

 

Bikes on Trains
Bikes on Electric Trains

 

 

 

 

 

 

Bikes are accommodated on a first-come, first-served basis, and those with mobility devices always receive priority. There is no guarantee that bikes can be accommodated on an initial or return trip (including late night trains), and crews have the right to refuse bikes in the event of overcrowding or depending on the needs of customers with disabilities. 

During special events, there is an increased likelihood that bikes cannot be accommodated. Bike warnings are in place for these annual events:

  • St. Patrick's Day Parade
  • Blues Festival
  • Taste of Chicago
  • Lollapalooza
  • Air and Water Show

Notice of any additional bike warning dates will be published at metrarail.com.

Cyclists should allow passengers (including those with mobility devices) to board and detrain prior to carrying a bike on or off the train. Once on board, cyclists must secure their bike to the lower railing of the folding seat with a bungee cord or other device that the cyclist provides and accompany their bike at all times.

How-To Guidance

Additional Info

  • Small folding bikes in protective covers are permitted on all trains.
  • During an emergency in which a train needs to be evacuated, cyclists must leave their bikes on the train.
  • In the case that cyclists are required to get off the train before their destination, reimbursement will be based on the fare product used for that trip.
  • Train crews are not required to assist with the boarding of bikes - their primary responsibilities are for passenger safety and assisting those with disabilities. Bicyclists must be able to board and detrain without assistance from conductors.
  • The wheelchair lift cannot be used to load or unload bikes.
  • There is no additional charge for bikes.
  • Bikes should be free of dirt and grease prior to boarding.

Motorized bicycles are not permitted on any trains.

Resources

 
 
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