At least at the start of June, Metra will continue operating the current alternate weekday schedules on all lines. Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
For more information about Metra's COVID-19 response and service, please go to our update page.
Last Updated - 05/28/2020 - 3:49PM
The Information We Collect:
We do not collect any personally identifiable information about you other than that which you affirmatively choose to submit to us, such as your e-mail address, postal address and name.
From time to time we collect certain non-personally identifiable information when you visit a Metra website, such as the IP address of your computer, the time and date of your visit, the pages that you access, and the number of times you return to the website. This information is not used to identify you, but is used in the aggregate to measure the use of our site, to improve the content of our site, to monitor access for security purposes, for Metra's internal marketing, and similar purposes. This process may involve the automatic placement of a small, removable text file (commonly referred to as a “cookie”) on your computer's hard drive.
How We Use the Personally Identifiable Information We Collect:
We store technical information that we collect through cookies and log files to create a profile of our customers. The profile information is used to improve the content of the Site, to perform a statistical analysis of use of the Site, and to enhance use of the Site. Technical information stored in a profile will not be linked to your personal information.
We may use the personally identifiable information we collect to communicate with you from time to time on topics that we believe may be of interest to you and to provide you with the ability to share ideas with other users of the Site. We may also use your contact information to notify you of the results of occasional contests or promotions that Metra may sponsor.
You may reflect any changes to your personal information, or request that such information be removed from our records, by accessing your My Metra account. Please be aware, however, that if you choose to have your personally identifiable information removed from our records, you will no longer be able to receive certain updated information from Metra, or participate in various functions of the Site.
We may disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect the rights, property or safety of Metra or others.
The Site is not directed to children under 13 years of age, and children under 13 years of age shall not use the Site to submit any personally identifiable information about themselves.