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Reports and Documents

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM

Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. The alternate schedules can be viewed here. There will be changes for every line except the Heritage Corridor, which will operate its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. On a line-by-line basis, Metra is monitoring ridership and may further reduce service to meet the ridership demands. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal. Metra will operate on regular weekend schedules. Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

Last Updated - 04/01/2020 - 2:59PM

Strategic Plan

Metra has finalized its strategic plan, a critically important document that will guide the agency for years to come. During two successful rounds of public outreach in July and November of 2012, we received a significant amount of feedback from our key stakeholders: our board, our employees, our riders, and the public. These comments shaped our Mission and Vision statements, which the Metra Board voted to adopt in January 2013. We also used this feedback to develop a set of five Strategic Goals that will drive the agency’s activities. We’ve linked each of the five Goals with a set of initiatives, and measures to evaluate our progress.

All of these elements are laid out in our strategic plan, titled “On Track to Excellence.” This document will guide Metra’s work plan for the next five years.

Metra received a number of thoughtful comments on the draft plan from the public and other stakeholders, and the final plan reflects this input. The final plan was adopted by the Metra Board on November 10, 2017.

The concept of pursuing a Cost Benefit Analysis grew out of Metra’s strategic planning process. Results of this study, which presents a high-level comparison of 38 potential projects to improve and expand Metra's system, were released on January 16, 2019. The Cost Benefit Analysis includes order-of-magnitude estimates of capital costs required for each project, and reflect uniform and consistent application of models and assumptions. More detailed studies, which would include stakeholders’ input, would be required to advance any of these projects forward.


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