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COMMUTER CHATS

ASK US

ANYTHING

Here’s an opportunity for you to ask us anything
about Metra. To get us started, we’re running
some of the questions that riders frequently ask.
If you have something to ask us, email your
question to mymetra@metrarr.com.

Sinister: Why do Metra trains run any given time) so they can remind Quieting the influence: Are passen-
on the left side of the railway? the engineer and be prepared to gers or conductors responsible for
take action should the train fail to ensuring Quiet Cars remain quiet?
The most plausible theory is that the
slow down.
lines originally had a single track, Our policy on Quiet Cars is that they
with the depots on the left side Catching fakes: How do conductors are largely peer enforced. If you
(as you head downtown). When know if the monthly tickets they are encounter someone being loud in
a second track was added, it was being shown by passengers on the the Quiet Car, we encourage you
easiest to put it to the right of the train are real or a copy? to politely point out that they are
first track, since the depots were

We have several features on our in the Quiet Car and ask them to
taking up space on the left side. But
monthly passes designed to thwart kindly tone it down. If the passenger

the first track remained the inbound
fakes. We don’t detail what they are continues to make noise, you should
track, because the depots were all on inform the conductor. While our goal
that side, and you want the sheltered as we don’t want counterfeiters to
waiting areas for inbound riders know. Our conductors, however, is to keep cars as quiet as possible,
since most people waiting at the know what to look for. passengers should not expect the
car to be completely silent.
station are heading downtown. Why the tap dance? Love the Ventra

Chime time: What’s the deal with the app. But why do we have to tap the No seat hogs: What is Metra’s policy
chimes every so often on the trains? screen? on riders ‘saving seats’ on trains or
blocking them with their belongings?
The chimes sound when a train is It’s a security feature—if it changes
approaching a location where the color, we know the ticket is valid and “Seat hog-ism” springs eternal. Our

maximum authorized speed drops not a reproduction. And be sure to policy is first come, first served. If you
by 20 mph or more. It’s to remind download the newly updated Ventra encounter a seat hog, we recommend
the crew (who may be in any car at app today. politely asking if you can sit.

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10/23/20 3:58 PM
MyMetraNewsletter-Nov2020-KYLNr6-single.indd 15
MyMetraNewsletter-Nov2020-KYLNr6-single.indd 15 10/23/20 3:58 PM