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Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
  • Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
  • On weekdays, Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. Those schedules have been adjusted for some lines, including the North Central Service, Heritage Corridor and SouthWest Service. A new schedule with additional weekday service began on the Metra Electric Line on May 18.
  • Per Gov Pritzker’s Executive Order, please wear a face covering while riding the train. Customers are required to wear a mask or face covering in public places when a six-foot social distance cannot be maintained. Help us keep everyone safe from COVID-19.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

 

Last Updated - 05/20/2020 - 1:10PM

Digital Late Slips

We regret that your Metra train encountered a delay. Digital late slips are issued for trains that are tardy six minutes or more. Due to the locations of downtown terminals, connectivity may sometimes be lost at the beginning or end of a trip.  As a result, it is helpful to select a station location prior to the final destination when defining the parameters (origin/destination station) requested in the digital late slip request.

Digital late slips are not available for trains that are not tracking in the global positioning  system (GPS) due to the unavailability of data.   Late slips for trains that are not tracking will continue to be available at downtown terminals.

Please complete the form below to generate a digital late slip notice.

Please select the date, line, and time of the incident..

E.g., 2020-06-27
E.g., 04:45 PM
Select a time within 2 hours of the late arrival of your train.
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