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Ventra App

COVID-19 Information
First Published - 04/05/2021 - 5:27PM

Metra trains are operating on alternate schedules that we will update regularly to meet increasing demand. For the latest schedules, click hereFor information about Metra's response to the pandemic, click here.

Last Updated - 05/14/2021 - 1:43PM

Opening the Ventra App

The first thing you'll see when you open the Ventra app on your smartphone is a screen that allows you to log in to your Ventra account or create a new one. Creating an account is free and it’s easy and allows you to take full advantage of all the app’s features. (You can proceed as a guest, but that only allows you to use the app's trip tools).

  • For Metra customers, it allows you to store your credit or debit cards, or transit benefits debit card, so you don’t have to enter the information every time you buy a Metra mobile ticket.
  • It allows you to split your payment between two cards – handy for those who use a pre-tax transit benefits debit card that does not cover the full cost of a monthly pass.
  • It allows you to recover your mobile tickets if your phone is lost, stolen, damaged or replaced.
  • It allows you to use a Ventra card to buy Metra tickets (but a Ventra card is not required – you can just use any credit or debit cards if you prefer).
  • For CTA and Pace customers who use a Ventra card, it allows you to manage your Ventra card’s transit accounts. For instance, you can check your balance, add value, add passes, get account notifications and more.
  • You can even store your favorite train and bus routes for quick access to transit tracker information.
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