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Ventra App

COVID-19 Information
First Published - 04/05/2021 - 5:27PM

Metra trains are operating on alternate schedules that we will update regularly to meet increasing demand. For the latest schedules, click hereFor information about Metra's response to the pandemic, click here.

Last Updated - 06/01/2021 - 8:03AM

Creating a Ventra account

Here's how to create a Ventra account:

  • First, create a username. It can be any name you want, but it has to be four characters or more.
  • Next, create a password, with a minimum of eight characters. The eight characters must include two of the three following features: 1) Lower-case letters 2) Upper-case letters and 3) Numbers or special characters.
  • Next, enter your email address, name, phone number and birthdate.
  • Next, choose and answer a security question. We’ll use this if we ever need to verify who we’re speaking to on customer service inquiries or you forget your password
  • Next, enter your address.
  • Next, pick a 4-digit access code

Finally, check the box agreeing to our terms and conditions and hit “Create Account.”

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