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Ventra App

Coronavirus information
First Published - 06/07/2020 - 2:04PM

Metra trains are operating on alternate weekday and weekend schedules posted here, with no weekend service on the North Central Service, Southwest Service, Heritage Corridor and the Blue Island Branch of the Metra Electric Line. For all other information relating to Metra's response to the pandemic, click here.

Last Updated - 08/10/2020 - 12:04PM

Buying Metra mobile tickets

Buy Tickets

 

If you ride Metra, you can use the Metra app to buy mobile tickets and ride with the app. Buy your tickets before you board so you're ready to go when the conductor comes around. Tickets are stored on your device and can be used even if you don't have cell signal on the train.

Here's how to buy your ticket:

  • From the home screen, choose Buy Metra Tickets.
  • Select the line and stations you intend to use and the type of ticket you want to buy. (Monthly Passes are only sold between the 20th and the 12th.)
  • Prices are displayed for each ticket type between the stations you selected. (You can buy reduced fare Metra mobile tickets, but when you use them you must present proper documentation to the conductor to prove your eligibility.)
  • Confirm your selection. When you're ready to buy, choose Go to Checkout.
  • Payment options will include any credit or debit cards, Apple Pay/Google Pay or Ventra transit value already added to your account (you can also add a credit/debit card if you haven't added one yet). You can also choose to split the payment between two options.

Your new mobile tickets will be stored under Metra Tickets in the app for when you're ready to use them.  You can view and activate Metra tickets from the home screen and the Tickets section of the app.

Available tickets include One-Way, Round Trip Plus, $10 All-Day Pass, 10-Ride, Weekend and Monthly tickets. You can also buy reduced fare tickets if you're an eligible rider, including seniors, K-12 students, people with disabilities or children.

Get transit benefits through your employer?

  • If you have an employer that can deliver your transit benefits to a Ventra transit account, you can have money loaded into your transit account and apply the value toward your ticket purchases in the app (it'll show as transit benefit value).
  • If you receive your benefits on a prepaid debit card, you can add this card like any other card and use it as a funding source.
  • If your ticket costs more than the transit benefit money that's available to you, you can split your payment between your transit benefit funding source and another payment method on checkout.

 
Click here for Frequently Asked Questions about using the Ventra app.

 

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