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riding metra

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM

Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. The alternate schedules can be viewed here. There will be changes for every line except the Heritage Corridor, which will operate its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. On a line-by-line basis, Metra is monitoring ridership and may further reduce service to meet the ridership demands. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal. Metra will operate on regular weekend schedules. Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

Last Updated - 04/01/2020 - 2:59PM

Pets on Trains

Service animals are allowed on all Metra trains at all times.

Small pets in enclosed carriers are permitted on non-peak period weekday trains arriving in Chicago before 6:31 a.m. and after 9:30 a.m., departing Chicago before 3 p.m. and after 7 p.m., and on all weekend trains. However, there is no guarantee that pets can be accommodated. Train crews have the right to refuse pets in the event of overcrowding. 

Metra’s rules for pets are as follows:

  • Only small pets in enclosed protective carriers are allowed.
  • Carriers will not be allowed to take up seats, seating areas or obstruct pathways on trains or in stations and must be small enough to be carried on by a single person. They must fit in a passenger’s lap or under the seat at all times.
  • Metra reserves the right to remove passengers with pets that are noisy or disturb other customers.
  • Owners will be responsible for the behavior and cleanup of their pets.

During special events, there is an increased likelihood that pets cannot be accommodated due to overcrowding. Such events include:

  • St. Patrick's Day Parade
  • Blues Festival
  • Taste of Chicago
  • Lollapalooza
  • Air and Water Show

Additional Information

  • During an emergency requiring the evacuation of a train, passengers with pets may be required to leave their pet on the train.
  • In the case that passengers with pets are required to get off the train before their destination, reimbursement will be based on the fare product used for that trip.
  • Train crews are not required to assist with the boarding of pets. Passengers with pets must be able to board and detrain without assistance.
  • There is no additional charge for passengers with pets.
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