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riding metra

Coronavirus information
First Published - 06/07/2020 - 2:04PM

Weekday Metra trains are operating on alternate weekday schedules posted here. Weekend trains are operating on Sunday schedules on both Saturdays and Sundays, with no weekend service on the North Central Service, Southwest Service, Heritage Corridor and the Blue Island Branch of the Metra Electric Line. For all other information relating to Metra's response to the pandemic, click here.

Last Updated - 07/07/2020 - 9:09AM

Lost and Found

Lost Articles

Metra and its rail service providers are not responsible for articles left on trains or at stations. Call the numbers below to inquire about lost items.
 
Any Union Station train  312-322-4269  (Window 10 at Union Station)
Union Pacific trains             312-496-4751 (Lower Level of Ogilvie)
Rock Island trains                 312-322-6509 (LaSalle Street Station)
Metra Electric trains          312-322-7819 (Millennium Station)
 

Lost tickets/refund policy

You can check with the Lost and Found offices if you think you lost your ticket on the train. Chances of recovering it are much greater if you wrote your name and contact information on the ticket.
 
No refund or replacement ticket will be issued for lost, destroyed or stolen One-Way and 10-Ride Tickets and Weekend and Monthly Passes. Refunds for unused Monthly Passes are available per the guidelines here.
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