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Elimination of Ticket-by-Internet program
First Published - 04/27/2018 - 10:24AM

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses. Please see alternate purchasing options here.

Last Updated - 05/14/2018 - 3:06PM

Ticket Ordering Programs

Dear Ticket-by-Internet Customer,

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses.

Metra customers who have recurring website ticket orders or who make occasional one-time website purchases can use the following alternatives:

  • Buy tickets from a ticket agent or ticket vending machine;
  • Use the Ventra App, available for free download from the App Store or Google Play, to buy and display mobile tickets on their smartphone;
  • Take advantage of their employer’s Transit Benefits program (if offered) to use pretax dollars to buy Metra tickets and have them delivered by mail each month.

Thank you for riding Metra

Internet ordering

Monthly Passes and 10-Ride Tickets can be purchased with a credit or debit card on this website by clicking on Tickets. Tickets will not be shipped to P.O. Boxes. For online ticket purchases allow up to 7 business days for delivery from the date it was printed and shipped.

Monthly Passes are for the exclusive use of the purchaser and are not transferable. If you order a Monthly Pass online, the pass mailed to you will be for the subsequent month. If you need to ride sooner you can order 10-Ride tickets, if you need a Monthly Pass for the current month you can purchase your pass from a ticket agent. Monthly Passes are valid until noon on the first business day of the following month and refunds are subject to a $5 fee per transaction if returned after the first day of the month.

Ten-Ride Tickets are good for one year. Ten-Ride Tickets are non-refundable. This ticket is ideal for occasional commuters or leisure travelers. One 10-Ride Ticket can be shared by people riding together.

Metra / CTA Link-Up Pass - $55

Monthly Pass holders can purchase a Link-Up for connecting travel. Valid weekdays on CTA (6 a.m.to 9:30 a.m. and 3:30 p.m. to 7 p.m.) and on Pace anytime. Pass sold by Metra, use with Monthly Pass.

Metra/Pace PlusBus - $30

Monthly Pass holders can purchase an unlimited ride PlusBus pass to be used in conjunction with their monthly ticket good for travel on all Pace suburban buses. Pace buses connect with Metra trains at many stations. For more information, please visit Pace.

Recurring Orders

You can set up a My Metra account to schedule the regular delivery of Monthly Passes or 10-Ride Tickets. First,  go online, establish your account and place a ticket order you would like to receive every month, after you have entered all of your information, when you come to the page Review Order, click the box Create Recurring Order.  Now on the order date you've established, the same order will be processed and charged to the credit or debit card you entered each month and the order will be mailed to you automatically.  For instance, an order for one October Monthly Pass placed on Sept. 20 would be processed again on Oct. 20 for one November pass, then on Nov. 20 for a December pass, etc. No need to worry about ordering every month or accidentally missing the deadline for monthly pass sales (the 20th of the prior month). You can even schedule to skip a month if, for example, you are planning to go on vacation.

Metra Mobile Tickets - Ventra App

Click here to explore the Ventra Mobile App.

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