Contact | Call | For |
---|---|---|
Customer Service | 312-322-6777 Weekdays 8 a.m. to 5 p.m. |
Questions about schedule information and comments pertaining to service-related issues |
Group Travel | 312-322-6772 | Information or to make reservations for pre-arranged travel for groups of 25 people or more. Available on weekends, holidays, and off-peak weekday hours |
Ticket Services | 312-322-6517 Weekdays 8 a.m. to 5 p.m. |
Ticket order status/inquires and information |
Revenue Accounting | 312-542-8398 | Ticket refund information |
Human Resources
|
312-322-8901 | All HR matters |
Elevator Status Hotline | 312-322-6925 | Information about elevator status at accessible rail stations |
Office of the Board | 312-542-8381 | Matters regarding Board of Directors' meetings Please click here to send an email |
Media Relations | 312-322-6776 | Media personnel only to contact Metra regarding news/press inquiries, including after hours |
Marketing | 312-322-6740 | Advertising on Metra property (Metra trains, station platforms, etc.) |
Contracts | filming @metrarr.com | Filming/Photography Requests (Requests to use Metra trains and facilities for film, television/cable, and photography productions) |
FOIA | 312-663-3642 | Freedom of Information Act (Requests for public information records of Metra) |
Real Estate Department | 312-542-8189 | 1) Parking matters (Questions/concerns regarding parking on the Metra system) 2) Real Estate matters (Sales, leasing, acquisitions, easements and rights-of-entry) |
Procurement | 312-542-8357 | Assistance for My Metra for Business account holders in downloading IFBs and RFPs. |
Metra Police | 312-322-2800 | Police emergency matters |
Accessibility, ADA issues and complaints | 312-322-6766 |
Information and questions related to Accessibility and ADA Issues |
Community Affairs Department | 312-322-6753 | Information and questions related to Community Affairs |