Mr. Zwolfer was named Deputy Executive Director of Operations in June 2014. He had previously served as the agency’s Acting Deputy Executive Director of Operations and Chief Transportation Officer.
Zwolfer marked his 30th anniversary as a Metra employee in August 2013. He began his career as a rail operator’s assistant at Metra’s headquarters in 1983.
In his career, he has steadily moved up through the ranks of Metra train operations serving as an assistant trainmaster for the Rock Island District and then as a trainmaster on both Metra’s Rock Island and Milwaukee districts.
He was named senior trainmaster on the Milwaukee District and was promoted to superintendent of the Metra Electric District where he remained until 2007. In that year, he became senior director of the Chicago Union Station District and served in that capacity until January 2013.
Zwolfer is a 1983 graduate of Northeastern Illinois with B.A. in Political Science with a concentration in public administration.