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Coronavirus information
First Published - 06/07/2020 - 2:04PM

Metra trains are operating on alternate weekday and weekend schedules posted here, with no weekend service on the North Central Service, Southwest Service, Heritage Corridor and the Blue Island Branch of the Metra Electric Line. For all other information relating to Metra's response to the pandemic, click here.

Last Updated - 08/10/2020 - 12:04PM

Opening the Ventra App

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The first thing you’re going to see when you open the Ventra app on your smartphone is a screen that allows you to create an account. It’s free and it’s easy. And creating a Ventra account allows you to take full advantage of all the app’s features:

  • For Metra customers, it allows you to store your credit or debit cards, or transit benefits debit card, so you don’t have to enter the information every time you buy a Metra mobile ticket.
  • It allows you to split your payment between two cards – very handy for those who use a pre-tax transit benefits debit card that does not cover the full cost of a monthly pass.
  • It allows you to recover your mobile tickets if your phone is lost, stolen, damaged or replaced.
  • It allows you to use a Ventra card to buy Metra tickets (but a Ventra card is not required – you can just use any credit or debit cards if you prefer).
  • For CTA and Pace customers who use a Ventra card, it allows you to manage your Ventra card’s transit accounts. For instance, you can check your balance, add value, add passes, get account notifications and more.
  • You can even store your favorite train and bus routes for quick access to transit tracker information.
  • The “Log In” option is for those customers who have already created a Ventra account. If you use the CTA and/or Pace and already have a Ventra card registered with a Ventra account, just use the login and password that you created when you first registered.
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