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Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
  • Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
  • On weekdays, Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. Those schedules have been adjusted for some lines, including the North Central Service, Heritage Corridor and SouthWest Service. A new schedule with additional weekday service began on the Metra Electric Line on May 18.
  • Per Gov Pritzker’s Executive Order, please wear a face covering while riding the train. Customers are required to wear a mask or face covering in public places when a six-foot social distance cannot be maintained. Help us keep everyone safe from COVID-19.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

 

Last Updated - 05/20/2020 - 1:10PM

Creating a Ventra account

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Here's how to create a Ventra account:

  • First, create a username. It can be any name you want, but it has to be four characters or more.
  • Next, create a password, with a minimum of eight characters. The eight characters must include two of the three following features: 1) Lower-case letters 2) Upper-case letters and 3) Numbers or special characters.
  • Next, enter your email address, name, phone number and birthdate.
  • Next, choose and answer a security question. We’ll use this if we ever need to verify who we’re speaking to on customer service inquiries or you forget your password
  • Next, enter your address.
  • Next, pick a 4-digit access code

Finally, check the box agreeing to our terms and conditions and hit “Create Account.”

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