Paid Advertisement

riding metra

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
  • Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
  • On weekdays, Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. Those schedules have been adjusted for some lines, including the North Central Service, Heritage Corridor and SouthWest Service. A new schedule with additional weekday service began on the Metra Electric Line on May 18.
  • Per Gov Pritzker’s Executive Order, please wear a face covering while riding the train. Customers are required to wear a mask or face covering in public places when a six-foot social distance cannot be maintained. Help us keep everyone safe from COVID-19.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

 

Last Updated - 05/20/2020 - 1:10PM

Metra's Wi-Fi Program

Metra offers free Wi-Fi in the waiting areas of all of its downtown stations and on a small number of railcars spread across our 11 lines.

The 62 railcars that have Wi-Fi hotspots can be identified with an orange Wi-Fi decal on the exterior of the car. In general, the hotspots are limited to a 1 megabyte per second download speed per user. Checking email and Internet browsing are the intended uses of this service, not streaming video.

To access the free Wi-Fi service, select “Metra Wi-Fi Onboard” from the list of options on your smartphone, tablet or laptop computer. Once selected, you must agree to the terms and conditions to gain access to the service. If you have trouble connecting to the onboard Wi-Fi, please use our Contact Us form and tell us the car number so we can investigate and repair the problem.

Metra investigated offering a more robust Wi-Fi service on all cars, but the estimated $72 million upfront cost was prohibitive and agency could not identify a partner that could reliably provide that level of funding.  A subsequent test of the hotspot technology and survey of users demonstrated that it could provide basic, free and dependable internet access to customers at an affordable cost to Metra.

In addition to free Wi-Fi in the waiting areas of all five downtown stations, Metra also offers stations for customers to charge their phones and other devices.

Paid Advertisement