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Metra Police Department

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • At least at the start of June, Metra will continue operating the current alternate weekday schedules on all lines. Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
  • Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
  • For more information about Metra's COVID-19 response and service, please go to our update page.
Last Updated - 05/28/2020 - 3:49PM

Metra COPS App

Metra customers can now use the Metra COPS app to quickly and discretely report crimes, suspicious activity and other safety or security concerns to Metra Police from a train or station. The free app is available for Apple users in the App Store or Android users in Google Play.

You can also report issues using this form.

The app is meant for the reporting of safety and security issues on Metra trains and facilities, such as a crime in progress, disruptive or aggressive behavior, suspicious activity, unattended bags or packages, vandalism, panhandling, fare evasion or other concerns. (Customers are asked to not use the app for customer service issues, service disruptions or travel information.)

Customers can send a description along with a photo and/or video of the issue being reported. The app automatically disables the user’s smartphone flash to ensure discretion, and reports can be made anonymously.

Metra Police dispatchers can respond to the customer through the app, send out advisories and broadcast “Be on the Lookout” alerts to app users. Customers also can still report safety and security concerns to Metra Police at 312-322-2800.

Click here for a Q&A about the COPS app.

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