Metra and its rail service providers are not responsible for articles left on trains or at stations. Call the numbers below to inquire about lost items.
Any Union Station train 312-322-4269 (Window 10 at Union Station)
Union Pacific trains 312-496-4751 (Lower Level of Ogilvie)
Rock Island trains 312-322-6509 (LaSalle Street Station)
Metra Electric trains 312-322-7819 (Millennium Station)
Lost tickets/refund policy
You can check with the Lost and Found offices if you think you lost your ticket on the train. Chances of recovering it are much greater if you wrote your name and contact information on the ticket.
No refund or replacement ticket will be issued for lost, destroyed or stolen One-Way and 10-Ride Tickets and Weekend and Monthly Passes. Refunds for unused Monthly Passes are available per the guidelines here.