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Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is launching a new $10 All-Day Pass on June 1 and strongly encouraging customers to buy it in the Ventra app, giving them a “Touch Less, Pay Less” option to ride its trains safely and affordably. Click here for details.
  • Most Metra lines operating weekend service (except the Metra Electric) have temporarily changed to Sunday schedules for both Saturday and Sunday service. Saturday service on Metra’s SouthWest Service Line is suspended until further notice. The Metra Electric Line will continue to operate Saturday schedules on Saturdays and Sunday schedules on Sunday.
  • On weekdays, Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. Those schedules have been adjusted for some lines, including the North Central Service, Heritage Corridor and SouthWest Service. A new schedule with additional weekday service began on the Metra Electric Line on May 18.
  • Per Gov Pritzker’s Executive Order, please wear a face covering while riding the train. Customers are required to wear a mask or face covering in public places when a six-foot social distance cannot be maintained. Help us keep everyone safe from COVID-19.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

 

Last Updated - 05/20/2020 - 1:10PM

Civil Rights/Title VI

Title VI Policy Statement

In accordance with Metra’s responsibilities under Title VI of the Civil Rights Act of 1964, and pursuant to 49 CFR 21.9 (d), Metra is committed to ensuring that no one is denied participation in, or denied the benefits of, or is otherwise discriminated against in the provision of public transportation by commuter rail because of race, color, or national origin.

It is Metra’s objective to:

  • Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
  • Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
  • Promote the full and fair participation of all affected populations in transportation decision-making;
  • Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and
  • Ensure meaningful access to programs and activities by persons with limited English proficiency.

Metra fully complies with Title VI of the Civil Rights Act of 1964 and related statues, executive orders, and regulations in all programs and activities.

Information and forms regarding the Civil Rights/Title VI Complaint process can be viewed here.

For additional information regarding Metra’s nondiscrimination obligations, please contact:

Metra’s Office of Diversity & Business Enterprise
Attn: Title VI Manager
547 W. Jackson Blvd.
Chicago, IL  60661
312-322-6323
     312-322-8093 fax

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