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Elimination of Ticket-by-Internet program
First Published - 04/27/2018 - 10:24AM

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses. Please see alternate purchasing options here.

Last Updated - 05/14/2018 - 3:06PM

Civil Rights/Title VI

Title VI Policy Statement

In accordance with Metra’s responsibilities under Title VI of the Civil Rights Act of 1964, and pursuant to 49 CFR 21.9 (d), Metra is committed to ensuring that no one is denied participation in, or denied the benefits of, or is otherwise discriminated against in the provision of public transportation by commuter rail because of race, color, or national origin.

It is Metra’s objective to:

  • Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
  • Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
  • Promote the full and fair participation of all affected populations in transportation decision-making;
  • Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and
  • Ensure meaningful access to programs and activities by persons with limited English proficiency.

Metra fully complies with Title VI of the Civil Rights Act of 1964 and related statues, executive orders, and regulations in all programs and activities.

For additional information regarding Metra’s nondiscrimination obligations, please contact:

Metra’s Office of Diversity & Civil Rights
Attn: Title VI Manager
547 W. Jackson Blvd., 5-W
Chicago, IL  60661
312-322-6323
     312-322-8093 fax

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