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Newsroom

Metra Wants to Hear from You!

(November 17, 2011) - 

Over the past several months, Metra has reached out to its passengers to ask your opinions on a range of service and fare issues and now, as part of the RTA’s regional customer satisfaction measurement program,  we’re rolling out a comprehensive survey to learn about your travel patterns and gauge your satisfaction with Metra. In November, surveyors distributed printed survey questionnaires aboard select trains on all Metra lines. If you received a survey questionnaire, we hope that you have completed and returned it. If your train was not surveyed, you can now complete the survey questionnaire on-line by clicking here.  Your answers and opinions are very important to Metra so we hope that you will participate.

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