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COVID-19 Information
First Published - 04/05/2021 - 5:27PM

Metra trains are operating on alternate schedules that we will update regularly to meet increasing demand. For the latest schedules, click hereFor information about Metra's response to the pandemic, click here.

Last Updated - 05/14/2021 - 1:43PM

Metra conductor tests positive for COVID-19

(April 1, 2020) - 

A conductor assigned to the SouthWest Service Line has tested positive for COVID-19, Metra learned today. The employee has been home since reporting feeling ill on March 25. Other employees who had direct contact with that conductor have been self-isolating since that date, and all cars currently in use on the line have been cleaned and disinfected.
Three other Metra employees – all of them field workers who had no contact with the riding public – were confirmed as having tested positive for COVID-19 earlier this week. They have not been at work since March 20. Employees who had direct contact with them have been self-isolating. Their work facility and vehicles also have been thoroughly cleaned and disinfected.
“The safety of our customers and employees is our highest priority, and we will continue to do everything we can to protect them while still maintaining service for those who need it,” said Metra CEO/Executive Director Jim Derwinski.
Metra is following guidance from public health authorities to proactively implement measures that help protect the safety of our employees and customers. Those measures include:
•    Cleaning cars every day, with a special concentration on disinfecting high-touch areas such as handrails, armrests and doors. With fewer cars in use due to a modified weekday schedule, Metra has also been doing more deep cleaning. We are bringing on extra crews on weekends, when most cars are not in use, to do additional cleaning and disinfecting of our cars and locomotives.
•    Cleaning Metra-maintained stations multiple times a week. We will maintain our schedule and will pay special attention to disinfecting high-touch surfaces. We also brought in extra crews to increase the cleaning and disinfecting of downtown stations. We have also asked the municipalities or other entities that maintain the stations in their communities to do the same.
Metra is advising customers to comply with the state’s shelter-in-place mandate and travel only when necessary. If they must travel, Metra encourages riders to use the Ventra app to purchase all tickets, or use a credit card with agents. Using the app is the best and safest way to minimize contact between riders and onboard personnel. The app can be downloaded for free from the App store or Google Play.
We also urge our customers and employees to take precautions recommended by federal, state and local healthcare officials:
•    Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
•    If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.
•    Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If a tissue is not available, cover your cough or sneeze with your elbow or shoulder.
•    Avoid touching your eyes, nose, and mouth.
•    Stay home when you are sick.
We will continue to monitor this situation and work with health officials.

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