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Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM

Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. The alternate schedules can be viewed here. There will be changes for every line except the Heritage Corridor, which will operate its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. On a line-by-line basis, Metra is monitoring ridership and may further reduce service to meet the ridership demands. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal. Metra will operate on regular weekend schedules. Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

Last Updated - 04/01/2020 - 2:59PM

A Message to Milwaukee District West Riders

(October 23, 2013) - 

We would like to thank our Milwaukee West Line riders for their patience and understanding during the unfortunate delays on Monday night.

As you know, an inbound train struck a semi-trailer near the Bartlett Station at the beginning of rush hour, derailing the lead car of the train and scattering debris over the inbound and outbound tracks. Rather than hold outbound trains downtown until the tracks were clear, we made the decision to operate them as far as possible, and get as many people home as possible. At first, trains could get to Hanover Park and then, as they stacked up behind the blocked tracks, to Roselle.

Thanks to our friends at Pace, we were able to supply some limited bus shuttles to other stations down the line - something that is usually very difficult in rush hour. And thanks to some excellent cooperation from the Bartlett Police and Fire Departments, we were able to expedite the reopening of one of the two tracks so that our trains could ultimately get through, albeit with lengthy delays.

As with most events of this nature, we operated as best we could given the uncertainty involved with not knowing when the tracks would reopen, and we tried to supply riders with information that kept up with the rapidly changing developments. We regret the disruption to your commute.

Thank you for riding Metra,

Don Orseno
Interim Executive Director
Metra

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