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COVID-19 Information
First Published - 04/05/2021 - 5:27PM

Metra trains are operating on alternate schedules that we will update regularly to meet increasing demand. For the latest schedules, click hereFor information about Metra's response to the pandemic, click here.

Last Updated - 06/01/2021 - 8:03AM

Behind the Scenes at Metra

This page is designed to give Metra customers and interested members of the public a behind-the-scene look at how Metra operates. Click on one of the links below to learn more.

(February 8, 2019) - Reports of issues at Chicago area rail crossings have been in the spotlight lately. A malfunctioning railroad gate could present a serious safety hazard, so we thought it was a good time to review how you can report these issues... Read more
(November 2, 2017) - In a small room at Metra’s Consolidated Control Facility, a group of Metra Engineering Department employees and consultants monitor an array of computer screens, watching each command as it scrolls by, matched by the movement of... Read more
(July 10, 2017) -      Here’s a story about something Metra is very proud of – our new, fully integrated computer system that replaces a dozen separate, outdated financial systems. This system is, quite literally, bringing Metra’s business functions... Read more
(March 16, 2017) - Metra and On-Time Performance While safety will always be Metra’s highest priority, on-time performance is a close second. We understand that our customers expect the highest levels of service and are dedicated to doing all we can... Read more
(March 16, 2017) - We could dazzle you with all the passenger improvements we’ve added to our newly rehabbed railcars. We could point out that the passenger cars are being refurbished in-house, by Metra workers with years of experience, dedication... Read more
(March 16, 2017) -   Tower A2 keeps trains on track Every day, thousands of Metra riders zip past a nondescript tower near Grand and Western in Chicago without realizing the crucial role it plays in their commute. The tower stands over the most... Read more
(March 16, 2017) - Geometry car helps keep ride smooth and safe Three men sit in the front of the rail car, back-lit silhouettes facing a large window, the rails spread before them like ribbons as the train rumbles forward.  Computer screens display... Read more
(March 16, 2017) - The Metra GPS Center occupies a wing of our headquarters building, kitty-corner from Union Station. It’s on a high floor but the view’s not great – unless you count the parking garage across the street. From this room, however, we... Read more
(March 16, 2017) - It’s early. You arrive at your station and hustle to the platform all caught up in your morning routine, running through your mental “to do” list, catching up with the news on your smartphone, texting or simply listening to music... Read more
(March 16, 2017) - Routine tie job deploys special machines The parade begins just after rush hour. A series of yellow contraptions slowly rolls down the tracks. They look like something Dr. Seuss might have dreamed up, and you want them to have Dr... Read more
(March 16, 2017) - Lose something on the train? Maybe it’s in one of our Lost and Found offices.   Lots of phones, but also urns, prosthetics and other unusual items Your lost iPhone could be collecting dust at Ogilvie Transportation Center. Your... Read more
(March 16, 2017) -      “The primary mission of the Metra Police Department shall be to safeguard the lives of Metra commuters, its employees and those who use the Metra rail system.”      That simple sentence, which begins the Metra Police... Read more
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