(September 16, 2011) - Metra is aggressively stepping up efforts to act on customer complaints about the non-collection of fares onboard its trains with a new way for riders to report specific cases through the agency’s website.
The “Be Fair, Pay... Read more
(September 6, 2011) - Metra is asking its riders to say what they like or don’t like about minor schedule changes that it is proposing to make on four of its lines, primarily so that the schedules more accurately reflect actual operating conditions... Read more
(August 29, 2011) - Construction activity associated with a major project to replace 22 bridges along the Union Pacific North line and rebuild the Ravenswood Station will begin in the next two weeks.
The work is not expected to impact rush-hour... Read more
(August 19, 2011) - The Metra Citizens Advisory Board (CAB) will hold a special meeting on August 26 to discuss the commuter rail agency’s 2012 budget, including proposals to address a funding imbalance through possible fare increases and service... Read more
(August 19, 2011) - Recent legislation has changed the RTA Senior Ride Free program. Beginning, September 1, 2011, only low income seniors enrolled in the Illinois Circuit Breaker Program will be eligible for free transportation. All other seniors... Read more
(July 25, 2011) - Please find the Milwaukee West Line schedule which has been revised to accommodate scheduled track work between Roselle and Galewood. This schedule will be in effect from Monday, August 1st thru Sunday, September 18th.
(July 22, 2011) - Many of you no doubt saw the news last week that Metra is facing a budget deficit in 2012 that will require us to make some hard choices about service cuts and/or fare increases. We are trying to be responsible by alerting our... Read more
(June 28, 2011) - Attention Ogilvie and Union Station passengers:
Following the morning rush hour on July 5, 2011, the Chicago Department of Transportation will close Madison Street between Canal and Franklin, a stretch that includes the bridge... Read more
(June 27, 2011) - Metra’s “Quiet Car” Program has been in effect since June 6th. Over the past few weeks we have been working out some of the issues associated with the release of the system-wide program. Metra asks that you be patient as we address... Read more
(June 13, 2011) - Dear Union Pacific West Line customers,
This morning’s commute was disrupted by issues with the Union Pacific. The Union Pacific West Line trains are operated by UP employees. Early this morning the UP realized they were short... Read more
(June 13, 2011) - Dear Union Pacific West Line Customers,
I’d like to update you on this morning’s Union Pacific West Line annulments and delays.
We have consulted with Union Pacific management regarding this morning’s staffing problems and have... Read more
(June 7, 2011) - Dear Passengers,
Metra would like to apologize to all passengers who use the South Concourse of Union Station for the delays and crowded conditions that occurred Friday. We know many passengers were left frustrated and confused... Read more