(December 21, 2011) - The Metra Board of Directors today approved the agency’s 2012 budget, which includes fare increases across all ticket types and a variety of other changes to Metra’s fare policies.
Starting on Feb. 1, 2012, one-way tickets... Read more
(December 20, 2011) - The Village of Western Springs is one of many communities Metra’s Safety Department partners with to conduct various train safety outreach activities throughout the year. Western Springs Police Officer, Daniel Stevens was... Read more
(December 14, 2011) - The Chicago Union Station Master Plan study has been in progress for about a year. A Public Meeting to discuss possible improvements analyzed as part of the study will be held on Thursday, December 15, 2011, 4:00 – 7:00pm in... Read more
(December 13, 2011) - Metra would like to apologize for ongoing delays you have experienced on the Heritage Corridor line. We are aware that our on-time performance of late has not been meeting your expectations and our own standards, and we know... Read more
(December 5, 2011) - Metra is asking its riders to comment about minor schedule adjustments that it is proposing to make on two of its lines, primarily so that the schedules more accurately reflect actual operating conditions.
The adjustments have... Read more
(November 17, 2011) - Over the past several months, Metra has reached out to its passengers to ask your opinions on a range of service and fare issues and now, as part of the RTA’s regional customer satisfaction measurement program, we’re rolling... Read more
(November 10, 2011) - The Cost of Your Commute is about to Rise!
The commuter benefit is an employer provided federal tax benefit that allows working families to save money on their daily commute, saves businesses of all sizes critical dollars... Read more
(October 14, 2011) - The Metra Board of Directors today approved the release of a preliminary 2012 budget that calls for a fare increase that averages about 25 percent across all fare types. The budget plan now will be the subject of a series of... Read more
(October 10, 2011) - Metra will implement minor schedule changes on four of its lines on Sunday, Oct. 16, at 2:01 a.m., primarily so that the schedules more accurately reflect actual operating conditions.
The changes cover only certain trains on... Read more
(October 3, 2011) - If you used a Metra ticket vending machine anytime between February 8, 2010 and June 4, 2010 and were issued an electronically printed receipt which contained the expiration date of the credit card or debit card used in the... Read more
(October 3, 2011) - United States Senators Dick Durbin and Mark Kirk recently requested an explanation of the circumstances leading to the need for a significant increase in Metra fares. The senators' letter of inquiry, Metra's response to the... Read more
(September 16, 2011) - Metra is aggressively stepping up efforts to act on customer complaints about the non-collection of fares onboard its trains with a new way for riders to report specific cases through the agency’s website.
The “Be Fair, Pay... Read more
(September 6, 2011) - Metra is asking its riders to say what they like or don’t like about minor schedule changes that it is proposing to make on four of its lines, primarily so that the schedules more accurately reflect actual operating conditions... Read more