(November 17, 2011) - Over the past several months, Metra has reached out to its passengers to ask your opinions on a range of service and fare issues and now, as part of the RTA’s regional customer satisfaction measurement program, we’re rolling... Read more
(November 10, 2011) - The Cost of Your Commute is about to Rise!
The commuter benefit is an employer provided federal tax benefit that allows working families to save money on their daily commute, saves businesses of all sizes critical dollars... Read more
(October 14, 2011) - The Metra Board of Directors today approved the release of a preliminary 2012 budget that calls for a fare increase that averages about 25 percent across all fare types. The budget plan now will be the subject of a series of... Read more
(October 10, 2011) - Metra will implement minor schedule changes on four of its lines on Sunday, Oct. 16, at 2:01 a.m., primarily so that the schedules more accurately reflect actual operating conditions.
The changes cover only certain trains on... Read more
(October 3, 2011) - If you used a Metra ticket vending machine anytime between February 8, 2010 and June 4, 2010 and were issued an electronically printed receipt which contained the expiration date of the credit card or debit card used in the... Read more
(October 3, 2011) - United States Senators Dick Durbin and Mark Kirk recently requested an explanation of the circumstances leading to the need for a significant increase in Metra fares. The senators' letter of inquiry, Metra's response to the... Read more
(September 16, 2011) - Metra is aggressively stepping up efforts to act on customer complaints about the non-collection of fares onboard its trains with a new way for riders to report specific cases through the agency’s website.
The “Be Fair, Pay... Read more
(September 6, 2011) - Metra is asking its riders to say what they like or don’t like about minor schedule changes that it is proposing to make on four of its lines, primarily so that the schedules more accurately reflect actual operating conditions... Read more
(August 29, 2011) - Construction activity associated with a major project to replace 22 bridges along the Union Pacific North line and rebuild the Ravenswood Station will begin in the next two weeks.
The work is not expected to impact rush-hour... Read more
(August 19, 2011) - The Metra Citizens Advisory Board (CAB) will hold a special meeting on August 26 to discuss the commuter rail agency’s 2012 budget, including proposals to address a funding imbalance through possible fare increases and service... Read more
(August 19, 2011) - Recent legislation has changed the RTA Senior Ride Free program. Beginning, September 1, 2011, only low income seniors enrolled in the Illinois Circuit Breaker Program will be eligible for free transportation. All other seniors... Read more
(July 25, 2011) - Please find the Milwaukee West Line schedule which has been revised to accommodate scheduled track work between Roselle and Galewood. This schedule will be in effect from Monday, August 1st thru Sunday, September 18th.
(July 22, 2011) - Many of you no doubt saw the news last week that Metra is facing a budget deficit in 2012 that will require us to make some hard choices about service cuts and/or fare increases. We are trying to be responsible by alerting our... Read more