$8 Weekend Pass
Unlimited rides on both Saturday and Sunday. Can be used in conjunction with Metra's Family Fares. Not valid for travel on the South Shore (NICTD).
Metra / CTA Link-Up Pass - $55
Monthly pass holders can purchase a Link Up for connecting travel. Valid weekdays on CTA (6:00 am - 9:30 am & 3:30 pm - 7:00 pm) and on Pace anytime. Pass sold by Metra, use with Monthly Ticket.
Metra/Pace PlusBus - $30
Monthly pass holders can purchase an unlimited rides to be used in conjunction with their monthly ticket good for travel on all Pace suburban buses. Pace buses connect with Metra trains at many stations for more information, please visit Pace.
On weekends and select holidays, kids ride FREE with Metra's Family Fares. Up to three children age 11 and under ride free with each fare-paying adult. Purchase a ticket or use your Monthly Pass or 10-Ride ticket as the adult fare. The $8 Weekend Pass can also be used as the adult fare. Family Cars are available on weekends and non-rush hour weekday trains.
Metra's Family Car program is now available on all trains that arrive or depart their downtown terminals between 9:00 a.m. and 3:00 p.m., and between 7:00 p.m and 10:00 p.m., Monday through Friday. On weekends and holidays, Family Cars will be available between 9:00 a.m. and 10:00 p.m.
Please check with a member of the train crew before boarding for the location of the Family Car. In most cases, however, the lift-equipped train car, identified with the "access" symbol, will be the designated family car. For Metra Electric trains, the rear working car of the train will be the designated car.
While families are not required to use this car, nor are other passengers restricted from using it, the Family Car program provides train personnel the opportunity to offer assistance to ensure a pleasant trip.
Children's Weekday Fares
Children ages 7 to 11 save 50 percent over one-way fares. Children under 7 ride free when accompanied by a fare-paying adult (up to three children free per adult). Under no circumstance will children under 7 years of age be permitted to travel alone.
Student fare tickets are only sold at Metra ticket offices or on-board trains. Full-time students enrolled in an accredited grade school or high school can purchase a reduced one-way, 10-ride or monthly pass. College students are not eligible for reduced fares. These tickets will be honored daily between the hours of 5:30 a.m. and 10:00 p.m. When purchasing a ticket, students must present a valid letter of certification from their school (on school stationery) or present a valid school I.D. bearing the student's name, school name and authorized signature. Student identification card or letter of certification must be displayed along with the ticket to the conductor. Failure to do so will result in full fare payment. Student tickets are not transferable. Any questions concerning the above may be directed to Metra Passenger Services at 312-322-6777.
All fare policies concerning standard student fares also apply to home-schooled students. To meet documentation requirements, the student must present a letter with the name and address of the person providing the home schooling as teacher/principal at the top, signed and notarized. Click here to download form.
Prearranged groups of 25 passengers or more can save up to 50 percent off the cost of regular one-way fares. Group rates are available on weekdays between 9:00 a.m. and 3:00 p.m. and after 7:00 p.m., and anytime Saturday, Sunday and national recognized holidays.
- Groups must consist of a minimum of 25 passengers and cannot exceed 135 passengers.
- No more than one group on the train at the same time. Metra will contact the group within two business days of receipt of Group Travel Request Form.
- Entire group must be together on platform ready to board train.
- Group requests approvals will be made on a first-come basis.
- Minimum 21 day advance notice required.
- If the size of your group meets the requirements specified above, please complete the necessary Group Travel Request Form and email it to email@example.com. You will be contacted within two business days.
- Full payment (checks only) and final headcount must be received a minimum of 14 days in advance of your trip. Changes to the headcount cannot be accommodated. Checks must be payable to Metra-Group Travel and mailed to Metra’s Passenger Services Department at 547 W. Jackson Blvd – 14th Floor, Chicago, IL 60661
- A Group Travel Boarding Pass will be issued to you once full payment is received. Boarding Pass must be presented to crew members upon boarding.
- A 24-hour notification of a cancellation is necessary for a refund.
- Click here to view and print a Group Travel Request Form.
- Questions? Call a Group Travel Representative at 312-322-6772
*Metra is not responsible for any inconvenience resulting from delayed, canceled or missed train and/or connections due to mechanical failures, accidents or track obstructions.
Senior Citizen/Disability Fares
Senior citizens 65 or older, customers with disabilities, and Medicare cardholders who have an RTA-issued Reduced Fare Permit are eligible for a reduced fare ticket. If you are enrolled in the Illinois Circuit Breaker program and have an RTA-issued Ride Free Circuit Permit, you are eligible to ride free. If you are not in possession of a RTA Reduced Fare Card you must contact the RTA to apply (312) 913-3110.
Metra Electric riders: The credit card vending machines sell only full fare tickets. RTA Reduced Fare Permit-holders who purchase tickets can receive a rate adjustment at one of the downtown station ticket windows.
U.S. Military Fares
Military personnel may purchase one-way or ten ride tickets at a reduced fare provided they present proper military identification indicating they are on active duty. These privileges are extended to all branches of the military: Marines, Air Force, Army, Navy and Coast Guard. Military fare tickets are sold only at Metra ticket offices or on-board trains.
Where to Purchase Tickets
Metra tickets for any line may be purchased at the downtown stations or at outlying stations where a ticket agent is on duty. (See schedules for station locations) On the Metra Electric, tickets at non-downtown stations are available through vending machines.
Where no ticket agent or vending machine exists, passengers may board the train and purchase a one-way, cash-fare ticket from the conductor. However, if an agent is on duty or a vending machine is available and you elect to purchase the ticket on the train, the conductor will charge an additional $5.
Ticket Ordering Programs
Monthly passes and 10-ride tickets can purchased with a credit or debit card on this website by clicking on Tickets. Tickets will not be shipped to P.O. Boxes.
The monthly pass can be purchased by mail. The monthly pass is mailed before the start of each month. Payment is not due until the 10th of the following month. The program provides the flexibility to stop or skip a month at anytime. Use this application form.
Check Acceptance Policy
Ticket purchase must be in the amount of $10 or more. Check will be accepted only for amount of transportation charges. Check must include the following information on the face of the check:
- Current Address
- Home Phone Number
- Business Phone Number
A valid State ID is required.
An assessment will be charged for any check returned by the bank on which drawn. This charge will be added to the face amount of the check and included in the amount due.
You can set up a My Metra account to schedule the regular delivery of monthly passes or 10-ride tickets. First, establish your account. Tell us which tickets you want to order each month and how many of each. Then give us your credit or debit card information. Once your account is established, the same order will be processed each month on the date of your first order, and your credit or debit card will be charged automatically each month. For instance, an order for one October monthly pass placed on Sept. 20th would be processed again on Oct. 20th for one November pass, then on Nov. 20th for a December pass, etc. No need to worry about ordering every month or accidentally missing the deadline for monthly pass sales (the 21st of the prior month). You can even schedule to skip a month if, for example, you are planning to go on vacation.
An extra $5 is charged when a cash fare is paid on the train, except from a station at which no ticket agent or vending machine is available.
Refunds for monthly tickets are subject to a $5 handling fee per transaction if returned after the first day of the month.
A service charge of $1 is imposed on currency transactions involving bills $50 and larger.
If you need to ride beyond the zone limits of your ticket, you must notify the train crew or a $5 penalty will be charged in addition to the incremental fare of $1 for the first zone and 50 cents for each additional zone (or reduced rate for senior citizens and persons with disabilities).
Lost Tickets/Refund Policy (Effective February 1, 2016):
Refunds for monthly tickets are available as per the following guidelines. No refund or replacement ticket will be issued for lost, destroyed or stolen one-way, 10-ride, weekend or monthly tickets.
MONTHLY TICKETS: (Subject to a $5 handling fee if returned after the first day of the month)
All monthly tickets, regardless of method of payment, will be refunded on a percentage basis depending on the date returned with 100% refunded on or before Day 1 of the month for which the ticket is valid, 85% refunded on Day 2. The amount refunded continues to be reduced by 5% for every day thereafter until close of business on Day 18 of the month at which time no refund is permitted. Any monthly ticket, other than a Ticket by Mail ticket, purchased using a debit/credit card may be processed for refund at any ticket sales location, provided that the customer presents the ticket, the purchase receipt and the same debit/credit card used for the purchase. Tickets purchased through an employer sponsored fare media program are eligible for credit through the employer’s program manager. Tickets purchased with an RTA Fare Check are non-refundable due to current tax laws.
Metra Mobile Monthly Tickets
Please call 312-542-8398. Your ticket will be deactivated and refund processed following the formula above.
MONTHLY TICKET REFUNDS AVAILABLE VIA MAIL:
Any eligible monthly ticket may be submitted to our Revenue Accounting Department for refund. All monthly tickets paid with cash, check, traveler’s checks, gift certificates, etc., ordered via our Ticket by Mail program, or by mixed tender type (more than one form of payment) must be forwarded to our accounting office for processing. The form required to initiate a refund for unused or partially used monthly tickets can be found here, in the “Frequently Asked Questions” section of our website, or be obtained from any ticket sales location. Mail the refund form request, along with the tickets, to: Metra Revenue Accounting Department Attn: Refunds – 547 W. Jackson Blvd. Chicago, IL 60661.
Union Pacific Customers:
To expedite the refund process, please use the following address: Union Pacific Passenger Accounting, P.O. Box 617763 Chicago, IL 60661.
Beginning January 20, 2016, to submit TBM payments for tickets purchased from the Union Pacific, please use the following address:
33321 Collection Center Drive, Chicago, IL 60693-0333. You may also continue to use the drop boxes in the Ogilvie Transportation Center for payments, and can make payments at any Metra station.
IF YOU CURRENTLY PAY YOUR ACCOUNT WITH AN ONLINE BANKING SERVICE, YOU WILL NEED TO CHANGE THE NAME AND MAILING ADDRESS ON YOUR ACCOUNT TO THE FOLLOWING:
METRA 33321 COLLECTION CENTER DRIVE CHICAGO, IL 60693-0333
Ventra LinkUp and PlusBus cards are not eligible for refunds.
Ventra Customer Service: 877-669-8368
Other Tickets -
Weekend tickets are non-refundable.
One-Way tickets are non-refundable and valid for 90 days (including the date of purchase).
10-Ride tickets are non-refundable and valid for 1 year from date of purchase.