The old head house was razed in 1984 to make way for the 42-story Citigroup Center, which was completed in 1987 and now serves as the main station entrance. It also houses a ticketing area as well as a food court and other retail shops, restaurants and amenities.
The passenger platforms and adjoining facilities were renovated starting in 1992, after Metra bought them from Chicago and North Western. Upon completion of the $141 million project, the station was renamed the Richard B. Ogilvie Transportation Center in 1997, after the former governor who championed mass transit and was the major architect of legislation that established the Regional Transportation Authority.
OTC now serves as the terminus for three Metra routes operated by Union Pacific, which bought the Chicago and North Western in 1995. The UP North, Northwest and West lines bring more than 40,000 commuters to the station each weekday.
The unused area under the tracks has been transformed into MetraMarket, a restaurant and shopping destination featuring a French market, a drug store, a coffee shop and other retail shops, restaurants and amenities.
The upper waiting room is open from 5 a.m. to 12:40 a.m. Monday to Saturday and 7 a.m. to 12:40 a.m. Sunday. The lower waiting room is open from 5 a.m. to 6:40 p.m. Monday to Saturday and is closed on Sundays.
Ticket agents are on duty on the upper level from 5 a.m. to 12:40 a.m. Monday to Saturday and 7 a.m. to 12:40 a.m. on Sundays. Lower level agents are on duty from 6 a.m. to 6:30 p.m. Monday to Friday.
The food court in the Citigroup Center lobby is open from 5 a.m. to 12 a.m. Monday to Friday and 7 a.m. to 11 p.m. on weekends. OTC also has a newsstand, various retail shops and restrooms. A drug store is open from 6 a.m. to 9:30 p.m. Monday to Friday and from 7 a.m. to 6 p.m. on weekends.
A variety of CTA bus routes connect to OTC, and subway and elevated train lines are a short walk away. It’s also easy to hail a taxi around the station.
Besides the main entrance, there are entrances on Clinton, Canal and Washington.
CTA Bus Route #124 Navy Pier operates daily, year-round service to provide connections to Union Station, Ogilvie Transportation Center, all CTA rail lines, Millennium Station and Navy Pier. Service operates from 8:30am until 10:30pm. (Memorial Day Weekend thru Labor Day, service runs 90 mins later in both directions.) Click here to see the complete #124 bus schedule.